Appointment Scheduling
Let us handle appointment scheduling and let your sales team focus on what is profitable – the sale.
Did you know that in order to speak to 12 decision-makers, you have to make 100 calls? That is why we have a team in place to do it for you. The appointment scheduling can be done day or night, for residential or commercial prospects.
BENEFITS
- Having a turnkey solution to guarantee that you will achieve your sales prospecting objectives.
- Obtaining quicker growth of your sales.
- 100% of the calls are recorded.
- 100% of the appointments are confirmed.
- Building loyalty and maximizing the sales potential of your existing clientele.
- Improving the retention of your sales team.
- Maximizing your representatives’ performance by using our management tool GesTel, which places appointments according to an algorithm determined with you. GesTel also analyzes your sales team’s performance and provides multiple reports with varied perspectives in order to always increase the profitability of your business.
- Facilitating the recruitment of your new representatives by offering support for prospecting.
- Maximizing your profit margins without additional investments in equipment, work force, training, office space, etc.
- Setting yourself apart from your competition!
Customer Service
We offer your business a team trained in customer service, after-sales service and technical support.
Do you have inactive clients or do you want to grow existing clients? We can help you reconnect with them and increase sales of your new products or services.
BENEFITS
- Freeing up your team’s time by letting us take care of answering your clients’ questions.
- Having people who are always available for your customer service and helping you build a good reputation for your after-sales service.
- Building your clients’ loyalty by responding to them quickly and offering them a positive client experience.
- Receiving reports on calls received or made through our tool GesTel.
- All calls are recorded, which allows analyses to be carried out to improve the service offered.
- Maximizing your profit margins without additional investments in equipment, work force, training, office space, etc.
- Setting yourself apart from your competition!
Telephone Sales
Sales is a learned skill. Our team is trained so that telephone sales remain a human, pleasant and professional experience for your clients and prospects. Increase your sales through our dynamic and competent team.
BENEFITS
- Having consistency: speeches are prepared, fine- tuned, listened to and validated. We get results because of our preparedness and our commitment to the product or service being sold.
- Obtaining faster growth of your sales.
- Receiving clear statistics from us by using our tool GesTel.
- All calls are recorded, without exception, which allows client confirmations to be saved.
- Optimizing your profitability without additional investments!
- Facilitating the recruitment of your new representatives by offering support for prospecting.
- In doing this, you will be different and effective!
Telephone Outsourcing
Telephone outsourcing is carried out through our 3 flagship services: appointment scheduling, customer service and telephone sales.
Do you want a team quickly? Look no further, we are the solution, and our teams are located in Quebec. With over 60 specialized experts, we will work together to obtain results that will meet and even exceed your expectations!
